Help and Support Channels

  • 1 hour ticket response time

  • A 1–hour Inquiry Answer Warranty

  • Our customer assistance Dept is available 24x7x365 to take care of all of your current service tickets. Every single ticket you submit to us shall be responded to within up to 60 mins. If your problem demands the assistance of an administrator, we’ll address the ticket to the technician on duty and will let you know that the issue is being resolved.

  • Top quality support service

  • Professional Customer Help And Support Service

  • We deliver 24x7 client help and support through a super–fast ticket program incorporated into your Control Panel. You can easily contact us anytime about any of the apps that come installed in advance on your virtual server, which include the chosen OS, the server management panel and our in–house designed Web Hosting Control Panel.

  • Intuitive help center

  • An Informative Help Section

  • Each section of the Web Hosting Control Panel that comes as a gift with your VPS includes an inbuilt articles base. You’ll see a number of extensive how–to articles and a number of step–by–step video training materials that display all the standard web site supervision jobs. You can start using them by clicking the Help or Video keys in the right corner of each Control Panel section.