Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center Section

  • The Help Center incorporated into your Web Hosting Control Panel offers a selection of help articles and regularly asked questions. Aimed towards resolving any common issue that you may possibly come across, they are compiled by our support team of expert technicians.

  • Top quality support service

  • Tutorial Videos

  • For users who’d like to find out how to address a regularly encountered issue by watching a video lesson, we’ve added a compilation of video tutorials to our Web Hosting Control Panel. All the educational videos are short and simple to grasp. They offer you step–by–step presentations of different site administration actions.

  • Intuitive help center

  • A One–Hour Response Guarantee

  • We back up our semi–dedicated servers with a 24–7–365 support service and a 60–minute ticket response time guarantee. Our expert technicians will be online day and night to attend to your inquiries and to solve any issue that you could possibly face. Simply submit a technical support request from the Help Center and we will reply back to you immediately.