Tech Support Channels

  • 1 hour ticket response time

  • A One–Hour Support Ticket Response Guarantee

  • Every help request you submit to us will be replied to within maximum 60 minutes. In case your trouble ticket or email needs further assistance from an administrator, we’ll without delay forward it and leave a comment to let you know that your case is being worked on. If you order the Managed Servers package, any of the server management services included there will be executed at a time of your liking.

  • Top quality support service

  • A First–Class Client Care Service

  • If you require any assistance with the Web Hosting Control Panel or with any of the apps that we have pre–installed on the dedicated hosting server on your behalf, don’t hesitate to contact the tech support team at any time through the ticketing system. Additionally, if you need assistance administering your dedicated server, you can make use of our Managed Servers package, which includes weekly Operating System updates, installation and troubleshooting procedures, server monitoring and rebooting services, backup storage space, etc.

  • Intuitive help center

  • A User–Friendly Help Section

  • Every dedicated server is equipped with our charge–free Web Hosting Control Panel, which boasts a fully detailed knowledge base and a set of how–to video tutorials. Whenever you require help while working with the Web Hosting Control Panel, just push the Help or Videos buttons situated in the upper right corner.