If you have ever had a hosting account in the past or you have dealt with any other online service, you're probably well aware from your own experience that for certain things it's better to talk to a live person on the telephone instead of exchange tickets or emails. In order to know more about a service before you order it or when something small-scale has to be done, for instance, it is really easier and quicker to do it live. If you are able to contact representatives by phone, it's also very likely that you are dealing with an actual website hosting provider, not just a reseller. The type of support that you'll get on the telephone may differ between different suppliers - from standard matters to professional tech support. Generally most suppliers will offer you pre-sales assistance and first level phone support, while more complicated technical matters are resolved via e-mail or tickets.

Phone Support in Hosting

In case you choose to purchase one of our Linux hosting service, you will be able to connect with our support team via phone for 14 hours a day. We can help you choose the perfect plan for your web sites since we think that it's better to discuss these matters with a live person. If you already own an account, we can help you with all sales/billing questions and general issues, even with some technical troubles that don't involve a lot of time or escalation to a system administrator because it'll be more convenient to open a ticket for time-consuming matters and have the entire communication in a single place. We have phone numbers in the US, Great Britain and Australia, so you will be able to call the one you prefer and speak with one of our representatives.

Phone Support in Semi-dedicated Servers

With 14 hours-a-day telephone support, you can be certain that there is always somebody to assist you if you have any questions about the semi-dedicated server plans that we offer. Whether you wish to know more about our plans, you have a billing issue or some general issue, you can just give us a call. Although some more technical troubles may need a ticket in order to give some time to our tech support team to investigate, we will help you with a range of tech questions over the phone as well, saving you precious time and efforts. As we have data centers on three different continents - in the United States, the UK and Australia, we have local phone lines in all of these countries as well. If you are in a different country, we also have an international number where you'll be able to reach us.