Irrespective of the fact that the web hosting service provided by the different companies is practically identical, every provider has a customized platform with its own modifications and ways to accomplish particular things. That’s the reason why, an extensive knowledge base will be very helpful both for people with little or no prior experience and for technically capable users who will sooner or later find out how particular procedures are completed, but will lose some time in the meantime. The purpose of such a knowledge base is to make the hosting service quick and simple to use, sparing users lots of time and effort. The consequence is gladder clients, since they can effortlessly find the info they are looking for, and considerably less work for the client care staff representatives, because typically the majority of the queries and problems that clients have got are already enumerated in the knowledge base. In case the articles themselves are properly written and cover more topics, you’ll be able to discover more not only about your account, but also about the web hosting service as a whole.

Extensive Online Documentation in Hosting

All Linux hosting service that we are offering feature an exhaustive knowledge base where you can find everything you need to know in regards to your web hosting account. Regardless of whether you would like to set up a new database, to redirect a domain using an .htaccess config file or to set up an e-mail address on your computer or feature phone, you can simply check our help articles and all the info that you need will be there. When you open a particular section of your Hepsia hosting Control Panel, you’ll see articles that are related to the features that can be accessed through it. If you wish to check the entire article list and get familiar with all the features that Hepsia offers, or simply to read general info about the hosting service, you can explore the entire knowledge base, which can be accessed via the Help menu in your Control Panel. We’ve tried our best to encompass any obstacle that you might come across, but if you don’t find what you require, you can always contact us, as our tech support engineers are working 24-7.

Extensive Online Documentation in Semi-dedicated Servers

We have prepared a comprehensive knowledge base for all our current and prospective customers, so in case you get a semi-dedicated server plan through us, you will be able to find any info that you are searching for at any moment. We’ve got multiple informative articles, which will help you better understand what is going on in your semi-dedicated server account – "What is PHP?" and "What are file access permissions?" are just two examples. Our step-by-step tutorials will help you do anything you need – unpack an archive, import a MySQL database, forward a domain, etc. Moreover, we also have troubleshooting instructions, which will allow you to find out what induces a given problem and the likely solutions for it. If you cannot send e-mails or your domain opens a 500 Internal Server Error message, for instance, you can consult our knowledge base and resolve the problem immediately. You can access the articles through any Control Panel section, as well as through the all-inclusive Help section.